Your medical Lyft
has arrived.
Your medical Lyft has
Blue Cross Blue Shield and Lyft are breaking down transportation barriers with a service called RideQ and a little help from Loka.
Every year >3.6 million people can’t get the care they need due to a lack of transportation. RideQ directly tackles the problem of missed medical appointments due to lack of transportation by providing non-emergency medical Lyft rides to the doctor’s office, medical lab or pharmacy at no additional cost to Blue Cross and Blue Shield members.
Loka engineers leveraged powerful data by ZIP code to give BCBS members one click access to this healthcare specific ride service from Lyft. Now visually impaired, wheelchair assist, and other members can get from home to pharmacy or hospital within their Lyft app.
Loka even eliminated billing headaches, automatically reimbursing members for every ride. Today, RideQ is expanding into new regions, as the service continues to help ensure Americans are not missing vital healthcare appointments simply because they lack reliable transportation.

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